The Royal Festival Hall, London

Multicare was approached by the Southbank Centre when they were considering installing a new changing places facility. An unloved male and female toilets were in need of some refurbishment, and being on the lower ground floor well ideally placed to provide level access for disabled users. 

This project presented several unique challenges

• Due to the nature of the building work had to be scheduled round performances to ensure that noise and vibration did not affect performances in the building.
• A grade one listed building, the Southbank Centre has very strict rules stipulating that work must be carried out in a sensitive manner and Multicare had to work within these guidelines.
• Due to its location in the centre of London materials logistics had to be carefully coordinated with other deliveries to the building

Following a site visit Multicare drew up a detailed schedule of works and a specification of all materials to be used. The work included the demolition of a separating wall and a complete refurbishment of the new enlarged space to provide a compliant changing places room.

Once the contract was agreed Multicare produced a detailed schedule of works with an accurate timeline. this gave the centre confidence that the work would not interfere with their programme. To facilitate this some work was scheduled for nights.

The entire project was completed within a six-week time span unfinished on time and on budget despite some significant challenges. The Southbank Centre is a proud owner of a compliant changing places room which has proved a great success for their clientele.