Providers of specialist healthcare equipment, services, and Changing Places toilets
Patient Hoisting

Concerned about what can go wrong during hoisting?

Don’t run the risk of injury

There are a multitude of things that can potentially go wrong during a hoisting procedure. The consequences of incidents that occur during hoisting very often include injury to both the patient and carer staff.  Therefore it is key that staff receive the adequate training and information on people moving and handling. Practical training has an important role to play in ensuring that staff have the skills and confidence to hoist people safely. In addition to practising equipment selection and use, staff need to understand the principles of hoisting, the potential risks, how to use the specific equipment they have in their workplace and how to implement individual handling plans.

What can go wrong during hoisting?

Some of the things that can potentially go wrong during a hoisting procedure include:

  • Selection of the wrong size sling – resulting in discomfort if the sling is too small and a risk of the person slipping through the sling if it is too large.
  • Selection of the wrong type of hoist or sling for the individual, or for the specific task – resulting in inadequate support and increased risk of falling from the sling. For example, access/toileting slings give a great degree of access but very little support and their use should therefore be restricted to toileting purposes, where appropriate.
  • Incompatibility of the hoist and sling – resulting in insecure attachment between the two. For example, incorrectly attaching a loop on a sling to a spreader bar designed for a clip attachment, or attaching a clip on a sling to a spreader bar designed to take a loop attachment.
  • Failure of equipment due to poor maintenance, lack of inspection, inappropriate laundering processes or as a result of inadequate repair or modification.
  • Leaving a vulnerable person unattended in a hoist, or in a position where they might be at risk of falling from the bed or chair.
  • Hoist overturning when manoeuvring over difficult surfaces, transporting an individual over a long distance on a hoist, or not following manufacturer’s instructions for use or safe systems of work.
  • Not using the safety harness/attachment (if the sling specified for the individual has one).
  • Instability when moving someone on a mobile hoist – resulting in them striking objects. This is likely to cause injury, especially to those with vulnerable skin, and will increase the risk of a fall or overturn. In many cases, assessment will show that two handlers are required: one to operate the hoist; the other to help steady things and, where needed, support the person’s lower legs to keep them in a safe position when moving from one place to another. Importantly, they can also provide direct reassurance to the person being hoisted to maintain their co-operation and reduce the likelihood of them contributing to unstable movement.

Personalised Training

Have you heard of personalised training? Our trainers don’t just go through the motions, they ask what specific challenges your staff are having right now and then provide practical training and solutions for those needs. In care environments there are a vast range of complexities and differing needs of individuals, therefore specific training to those needs is of great benefit to carer staff.

Contact us today – We have training covered

For further information or to speak to one of our trainers call 0800 298 6000 or email [email protected]

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How to prevent hoist breakdowns in one easy step

Prevent breakdowns

The well planned routine servicing and preventive maintenance of moving and handling equipment is essential to reduce the chance of failure, breakdowns and potential accidents. Assessing the condition and also the wear of essential components before they fail reduces the risk of breakdowns. Breakdowns are very inconvenient, expensive and are always best avoided!

By simply making one easy step of setting up a servicing and maintenance programme you can prevent those unwanted breakdowns. You can remove the hassle of remembering when your equipment needs servicing by taking out a healthcare equipment servicing contract with Multicare. Using our software system we advise you when your equipment needs servicing; and then attend site at your convenience to complete the works – one less thing for you to think about!

Our engineers are fully trained to service and maintain all types of equipment. This helps you to consolidate suppliers, reduce costs, and your staff and users can feel safe. The servicing and service contracts can be tailored to your specific needs.

Safety

We are all well aware of the risks that are associated with student moving and handling procedures. Ensuring that any equipment, for such procedures, is fully serviced, maintained and inspected for safe use is extremely important. Whether it be a patient, student, resident, nurse or carer, safety is critical during moving and handling procedures. Accidents during procedures can result in injuries or even worse still fatalities.

Stay compliant

By law any lifting equipment must be inspected in accordance with the LOLER regulations (Lifting Operations and Lifting Equipment Regulations) . These regular inspections and maintenance must be carried out by a competent person, in order to meet these regulations.

Contact us today

Call our service department on 0800 298 6000 or email [email protected]

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Why fit a Changing Places in a Shopping Centre

The importance of Changing Places

Over a quarter of a million severely disabled people in the UK, including those with profound and multiple learning disabilities, don’t have access to public toilet facilities that meet their needs. As a result, these people can’t participate in the day-to-day activities that so many of us take for granted.

Standard accessible (’disabled’) toilets don’t provide changing benches or hoists, and most are too small to accommodate more than one person.

Without Changing Places toilets, severely disabled persons are put at risk. Families or carers are forced to change them on toilet floors, in the back of their car, or a number of other places that are equally unhygienic and undignified. This puts the individual and the person administering the care at risk.

Don’t miss out on opportunities

Some amazing figures released by VisitEngland showed that 83% of disabled people made a conscious decision not to visit an unwelcoming or inaccessible organisation — particularly those with no suitable, clean toilet facilities.

Shopping centres can capitalise on revenue by unlocking a new customer base. Changing places facilities provide opportunities for the disabled persons in our society, and the revenue generated for organisations that invest in these facilities is significant.

You can also tell people via social media or PR about the great features and accessibility you offer to boost your ‘disability friendly’ reputation!!

Cash in on the purple pound

According to Government research the money that households with a disabled person spend is estimated to be worth £212 billion.

This figure is known as the ‘purple pound’ and relates to all the disabled people in the UK.

Whilst many of these people can use a standard accessible (’disabled’) toilet, there’s still a huge number of profoundly disabled people whose families have to carefully plan any day out. This is because so few organisations and attractions cater for their needs. Interestingly one of the main reasons that many disabled people don’t visit certain destinations is the lack of suitable toilet provisions. A Changing Places toilet offers much more than a regular accessible toilet and will open your business up to many more customers.

Planning a Changing Places toilet? – Contact us today

Any questions don’t hesitate to call us on 0800 298 6000 or drop us a line to [email protected]

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3 Reasons why the Guldmann GH3 hoist is the right choice

The Guldmann GH3 overhead hoist

The GH3 ceiling hoist is a lifting module that is user-friendly and powerful enough to handle lifting and moving procedures in almost all professional care settings. The lifting module is easy to operate and helps make lifting and moving procedures safe, simple and comfortable for user and care staff alike.

3 Reasons why the Guldmann GH3 hoist is the right choice…………

Before we tell you the 3 reasons why the Guldmann GH3 is the right choice we just need to mention another very important point….

The new launch of a LIFETIME battery warranty on this hoist!!  So its really 4 reasons why the Guldmann GH3 is the right choice now!!

1 – Constant charge

The Guldmann GH3 overhead hoist charges itself through the rails, irrespective of where the hoist is positioned. This gives a number of benefits…

  • The hoist is always ready for use as the batteries are always charging
  • Users do not have to remember to place the hoist in a certain position for charging – perfect for multi user environments
  • Less breakdowns – as the hoist ensures that batteries are always charging, there is less chance of breakdowns

2 – Ultra wide lifting tape

The Ultra wide lifting tape on the Guldmann GH3 ensures:

  • A long life span
  • Only needs replacing after 20,000 lifts
  • Gives users and carers confidence

3 – Easy to operate

The Guldmann GH3 hoist is extremely simple to use:

  • Simple up and down buttons
  • Only one light on the hoist
  • Handset clips onto the top spreader bar for safety

Contact us today

To discuss your hoisting requirements call us on 0800 298 6000 or email [email protected]

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Reduce the chances of musculoskeletal disorders with staff

Safe moving and handling

If you work in a health and social care setting then it’s likely that you spend a significant amount of your time moving and handling residents, patients and service users. Whether you’re using specialist equipment, such as hoists and EPBs, or simply assisting a person to move into and out of a wheelchair, it’s essential that you understand how to carry out the task safely and correctly.

Moving and Handling training will provide you and your staff with safe manual handling practices so that they know how to carry out an individual risk assessment, use equipment safely, reduce the likelihood of developing musculoskeletal disorders and always keep your patients / residents comfort and safety at the forefront of their mind.

Training ensures that care environments become safer places for carers, nurses, patients/residents, indeed everyone!

Startling Statistics

Did you know that according to the HSE a staggering 8.9 million working days were lost in 2016/17 as a result of musculoskeletal injuries? This means that over 507,000 workers suffering from work related back or other muscular injuries. Alarming statistics for sectors such as social care where manual handling is common.

Importance of training

Employers need to make sure that staff receive adequate training and information on people moving and handling. Practical training has an important role to play in ensuring that staff have the skills and confidence to hoist people safely. In addition to practicing equipment selection and use, staff need to understand the principles of hoisting, the potential risks, how to use the specific equipment they have in their workplace and how to implement individual handling plans.

It is important that supervisors also receive training so that they are able to monitor, identify and correct poor practice.

Who benefits from training?

Some of the key areas identified as benefiting from training are as follows:

Management – Compliance with the law, peace of mind, increased efficiency (Staff time), reduced likelihood of litigation and associated costs from injury.

Carer staff – Have more confidence in handling patients/residents, have more time due to the increased efficiency, are kept safer and have less risk of injury. Achieve consistent care standards.

Patients/Residents – Are kept safer, are cared for better, have improved well-being, are more comfortable during manual handling.

Contact us today – We have training covered

Our trainers are here to help you.

Call us today on 0800 298 6000 or email [email protected]

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GH3 ceiling hoist – Designed for the toughest environments

Advanced technology

The Guldmann GH3 hoist is a powerful ceiling hoist designed to operate in the toughest environments. Advanced digital technology combined with a constant charge system, constantly monitors the usage of the hoist, ensuring batteries are maintained in optimum condition. The GH3 can be specified with integral scales, care lift management and servicing modules, enabling detailed management of the hoist, to ensure it is being used and maintained correctly.

Every feature of the GH3 hoist has been thought out in minute detail – the constant charge system ensures that the hoist is always available and ready for use, reducing user error and minimising call outs. The hoist constantly monitors the battery life to ensure they cannot be permanently damaged by misuses whilst the latest technology Lithium Ion batteries themselves are designed for maximum life span.

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Configurable

Speed of lifting and descending can be programmed through the handset making the module extremely user friendly. This is perfect for children with sensory or spatial awareness needs, ensuring that they are lifted at a speed that is comfortable and safe for them.

Reliable

Many hoists require the lifting tape to be replaced after a number of years, however with the GH3 this is not the case – the lifting tape only needs replacing if worn or damaged. the extra wide design, and construction of the lifting tape means it will last for longer than almost any other hoist.

The next generation Lithium Ion batteries of the GH3 are highly reliable, and have an anticipated lifespan of up to 15 years – a massive increase in the 3 – 5 years of standard gel batteries!

Constant charge

The GH3 module charges itself through the rails, irrespective of where in the system the lifting module is positioned. This ensures that the ceiling hoist is always ready to use. It is designed specifically for the working conditions that are typical in professional care settings.

Interchangeable spreader bar

With the click of a button the spreader bar on the GH3 can be changed and a choice of two pediatric versions fitted. this simple action takes seconds, requires not tools, and vastly improves safety when hoisting small children with a narrow shoulder width.

Flexibility

The GH3 hoist has been designed to be used with a wide range of accessories including standing slings, pediatric slings and many more items. Further options include scales and care Lift Management modules, making the GH3 a hoist that can be used for much more than just hoisting and transfers.

Award-winning design

The Red-Dot prize was awarded with the following observations from the panel of judges:

“With the GH3, the developers manage to create a ceiling hoist system that would blend harmoniously into the surrounding architecture and not look like a technical device. The GH3 is therefore characterised by a simple, elegant design that communicates high value and functionality. Developed for versatile application and different work processes, it can be used in all lifting and transfer situations and includes features such as automatically recharging batteries, low rolling resistance and intuitive hand controls.”

Contact us today

For further information call us today on 0800 298 6000 or email [email protected]

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Patient Hoists

Featured Product – Guldmann GH3 ceiling hoist

Patient Hoists – GH3 hoist, designed for the toughest environments

The GH3 ceiling hoist is a stationary lifting module that is user-friendly and powerful enough to handle lifting and moving procedures in almost all professional care settings. The lifting module is easy to operate and helps make lifting and moving procedures safe, simple and comfortable for user and care staff alike. 

The GH3 module charges itself through the rails, irrespective of where in the system the lifting module is positioned. This ensures that the ceiling hoist is always ready to use.

Multiple uses

Combined with products from the comprehensive Guldmann range of lifting hangers and slings, the GH3 is the ideal choice for many different lifting and moving procedures, and can also be used to assist with other care tasks, mobilisation exercises, training and rehabilitation programmes.

Warranty

With the new lifetime battery warranty on the GH3 ceiling hoist you can have assurance and peace of mind when selecting this line of equipment.

Reddot award-winning design

The prize was awarded with the following observations from the panel of judges:

“With the GH3, the developers manage to create a ceiling hoist system that would blend harmoniously into the surrounding architecture and not look like a technical device. The GH3 is therefore characterised by a simple, elegant design that communicates high value and functionality. Developed for versatile application and different work processes, it can be used in all lifting and transfer situations and includes features such as automatically recharging batteries, low rolling resistance and intuitive hand controls.”

Contact us today

Need more information?  Call us on 0800 298 6000 or email [email protected]

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Peace of mind with new lifetime battery warranty

Ceiling hoist solutions – New lifetime battery warranty

01/03/2019

Multicare Medical Ltd are pleased to announce the introduction of a LIFETIME BATTERY WARRANTY  for GH3 hoists purchased after 1st March 2019.

Director, Sam Wheatcroft explained that “we were constantly getting feedback from prospective clients that they were fed up with having to constantly buy new batteries for their existing ceiling hoists. We knew that the constant charge system on the GH3, combined with fantastically high quality Nickel Metal Hydride (NiMH) batteries provided a lifetime solution, and when we looked through our records, we found that the number of replacement batteries we were fitting was incredibly low.

So we decided to put our money where our mouth is and provide a lifetime warranty on the GH3  hoist batteries, giving our customers complete peace of mind. They can have confidence in the GH3 knowing that the battery will not fail, and in the unlikely event that it, does it will be replaced free of charge.”

Why do hoist batteries fail?

There are three key reasons why hoist batteries fail

  1. HUMAN ERROR is probably the main reason ceiling hoist batteries fail. Carers are busy people, focussed on caring for their patients, and it is easy in the hustle and bustle to forget to charge the hoist. This is especially true when an H frame system is in use, as two connections have to be made. The constant charge system of the GH3 means the hoist charges wherever it is on the track, carers do not have to return the hoist to a charging station after use, cutting out human error.
  2. SEALED LEAD ACID BATTERIES are used in the vast majority of ceiling hoists and there are two main  reasons they need replacing.
    1. Memory effect. Lead Acid batteries have a memory effect; if the battery is not fully drained before being fully recharged the capacity of the battery is reduced. NiMH batteries have no memory meaning they do not fail even if incorrectly charged.
    2. After 4 years the performance of the battery deteriorates rapidly, thereby reducing its effectiveness. NiMH batteries do not discernibly deteriorate with use.
  3. MECHANICAL FAILURE Many ceiling hoists employ poorly designed and cheap charging connections, and sometimes the hoist will not charge even when it is parked. The high quality design and components of the GH3 ensure that it always charges wherever it is on the track.

Book a free, 20 minute, no obligation telephone consultation to find out whether a Lifetime Battery Warranty would benefit you.

What are the implications of hoist battery failure?

Hoist battery failure leads to a number of problems, any of which can have serious consequences. Some of the common complaints we hear from our new customers (those who haven’t yet started using the GH3) include

  1. PATIENT SAFETY If a hoist battery fails while in use, there is an immediate safety issue what if the brake fails, how is the user to be lowered to a safe surface? In turn this will lead to a lack of confidence in the hoist, making future hoisting more difficult.
  2. STAFF SAFETY When staff are presented with a user stranded in a hoist there is an immediate safety issue – how to get them out without staff injuring themselves . Many staff will try and lift, some will try alternative unsafe manoeuvres and the increased risk to staff is very high. How will staff hoist whilst waiting for the hoist to be repaired? Again this will lead to decreased confidence in the equipment, tempting staff to use other equipment, or none.
  3. COST When a hoist has to be repaired its going to cost! Not only the cost of parts, but also a callout fee and labour charges. But don’t forget the management costs, staff time meeting engineers and waiting around for equipment to be repaired.

With all these increased risk factors, the GH3 constant charge system combined with the high quality NiMH batteries provides the perfect solution to reduce risks to your staff and students. The constant charge system will ensure that your batteries are maintained in perfect condition, whilst the batteries themselves will hold their charge longer, and last longer than any other battery.

Don’t risk your patients safety, staff safety and limited resources with your next ceiling hoist. Buy a GH3 with a Lifetime Battery Warranty.

Contact us today

To discuss your hoisting requirements call us on 0800 298 6000 or email [email protected]

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Why fit a Changing Places room in an airport?

The importance of Changing Places

Over a quarter of a million severely disabled people in the UK, including those with profound and multiple learning disabilities, don’t have access to public hygiene or changing facilities that meet their needs. As a result, these people can’t participate in the day-to-day activities that so many of us take for granted.

Standard accessible (’disabled’) toilets don’t provide changing benches or hoists, and most are too small to accommodate more than one person.

Without Changing Places facilities, severely disabled persons are put at risk. Families or carers are forced to change them on toilet floors, in the back of their car, or a number of other places that are equally unhygienic and undignified. This puts the individual and the person administering the care at risk.

Improving access and facilities

The number of passengers with a disability travelling by air has grown by more than two thirds since 2010. This means that it is critical for  airports to provide the correct access and facilities to cater for these needs. Creating a safe and easy way for carers and those with disabilities to travel freely through the airport is of all importance.

Provision of Changing Places in airports means that disabled persons and there families can travel with more freedom and access places they want to go.

The power of the ‘purple pound’

Over 13 million disabled people live in the UK, and according to the CAA more than ever before are travelling by air.

Known as the ‘purple pound’, the spending power of this demographic is estimated to be worth over £249 billion to the UK economy, while those aged 50 or over, the ‘silver pound’, spent more money than younger generations in 2016 – a trend that is expected to continue.

Catering towards these passengers with huge spending power, as well as their specialist needs, is important for commercial prosperity in addition to ever-increasing ethical and legal requirements.

Great new facilities – Birmingham Airport

A brand new custom-made toilet and changing facility designed specifically to support those who care for people with disabilities has recently been completed at Birmingham Airport.

It is so good Birmingham Airport made the decision to install a Changing Places toilet. This demonstrates their commitment towards creating a safe and easy way for carers and those with disabilities to travel freely through the airport. The new Changing Places facility will make a huge difference to families who need additional support when flying out from Birmingham.

Jackie Baker, Terminal Services Contracts Manager at Birmingham Airport, said: “We are extremely passionate about improving the passenger experience here at the airport and continually look at new ways we can deliver a better service”.

“By installing this excellent new facility, we believe it will go a long way towards achieving our goal, making it much easier for families with limitations to travel from Birmingham without worry.”

Planning a Changing Places toilet? – Contact us today

Any questions don’t hesitate to call us on 0800 298 6000 or drop us a line to [email protected]

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Registered Office: Progress House, Jacknell Road, Dodwells Bridge Industrial Estate, Hinckley. LE10 3BS